What families say

She was there for his physical needs and emotional needs and she treated him with kindness and respect.

She consistently demonstrated a positive attitude and proactive approach in supporting both my wife and me through a very difficult time.

My wife passed away from Alzheimer's and dementia. We had several caregivers but Monica was by far the best. She came highly recommended and I soon agreed. My wife got to the point where she could only watch TV, and so she would often ask when's Monica coming with such enthusiasm and longing. I also looked forward to Monica's visit. Her presence was uplifting for the rest of us. Even though taking care of my wife was physically demanding, Monica did the work with a smile. She always greeted my wife with such warmth and humour and really lifted my wife's mood. My wife felt that Monica really enjoyed being with her. Some caregivers were often on the phone but I never felt that way with Monica. When Monica wasn't busy she would do other things to help out. She almost felt like part of the family.

We’ve used two other agencies before, and neither came close to Monica. She genuinely cares, brings warmth to every visit, and is transparent about billing—no surprise charges. My wife has dementia, and Monica’s patience with her is remarkable. Five stars isn’t enough.

After my mom’s stroke, we were scrambling for help, and Monica showed up like an angel. She is patient, punctual, and genuinely kind—my mom actually looks forward to her visits now. Monica responds quickly and truly listens. Having her care for my mom was the best decision we made all year.

I was skeptical about hiring in-home care for my dad, but Monica put all my worries to rest. She’s professional, thorough, and treats him like family. She handles scheduling changes without drama and always shows up on time—even through a snowstorm. Highly recommend.